Only the owner of your organization can downgrade or cancel. Admins can upgrade, update payment details, and download invoices.
Change your plan
Click your avatar, then Settings.
Open Plans & Billing under Organization.
Click Change plan.
Choose your plan and billing cycle, and confirm.
Cancel Your Subscription
Navigate to Plans & Billing. Owner accounts will see the option to Cancel subscription.
Canceling moves you to the Free plan at the end of the period you have paid for. It is not the same as deleting your account, and your sign-in keeps working.
What Happens to Data When You Cancel Your Subscription or Downgrade to Free
Nothing is deleted. Your hosts, credentials, Skills, snippets, workspaces, and LuumenAI history are all kept. If you come back to a paid plan, everything is where you left it. Your invoice history stays available too.
What changes is what the plan lets you do:
Teammates lose access. Free and Pro only allow one user. Your teammates' membership is preserved, not deleted, and will return if you upgrade again.
Pending invitations are canceled.
You cannot create additional workspaces. Existing workspaces stay and remain usable.
You cannot share credentials across a workspace. The credentials themselves are kept.
Your AI credit allowance changes to those allotted on your new plan. Team credits you previously purchased are kept and never expire.
The audit log (Enterprise feature) is no longer visible. Past events are not deleted.
If you are leaving because something is not working or we're missing a feature, please reach out, we'd love to make things right. Reach us at [email protected].